by Peter | Feb 3, 2017 | Uncategorized
We think a lot about the future. Sometimes it is a future hoped for or wished for and sometimes it is a future that is dreaded. There is often talk about what it will be like in the future — the things that will be available to us and what we will invent. We...
by Peter | Dec 15, 2014 | Book Review
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are...
by Peter | Nov 6, 2014 | Book Review
Liz Wiseman’s Multipliers is a thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a...
by Peter | Oct 21, 2014 | Book Review
Lean in by Sheryl Sandberg continues her TED talk conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques,...
by Peter | Sep 15, 2014 | Book Review
Whether you are near the top of the ladder or still have a ways to climb, this book serves as an essential guide to help you eliminate your dysfunctions and move to where you want to go. Marshall Goldsmith is an expert at helping global leaders overcome their...
